Support

Report an Issue

This page explains how to report product bugs, suspicious marketplace behaviour or transaction concerns clearly.

What to report

Use the report flow for issues that affect trust, safety or product reliability.

  • Suspicious listings or user behaviour
  • Incorrect order or escrow state
  • Verification problems
  • Broken links, screens or missing actions

Evidence matters

Where possible, include screenshots, timestamps and references to the chat, listing or order involved so support can review quickly.

Need something specific?

Reach out if you need product, support or policy clarification.