Swap
Buy and sell second-hand items with confidence
Nigeria's safer open-market app for buying and selling
Swap brings chat, escrow, verified users and order tracking into one clean mobile flow, so buyers and sellers can trade second-hand items, everyday goods and fresh listings without the usual marketplace anxiety. Buyers use Swap free, and sellers only pay a commission when they successfully sell an item.
Escrow protected
Payment stays locked until the buyer is satisfied
Built for open-market deals
Real app screens, real order flow, real trust signals
Before You Browse Features
The product promise is simple: fewer surprises, cleaner deals.
Verified people, not anonymous handles
Buyer and seller trust starts with real verification, account history and visible credibility signals before money moves.
Escrow keeps the deal calm
Payment stays protected until handoff is confirmed and the buyer has time to inspect the item properly.
Every key step lives in one thread
Chat, order updates, escrow status and delivery proof stay together so disputes are easier to resolve.
What Users Need Fast
Swap is designed around the exact points where peer-to-peer sales usually break down.
Identity uncertainty, payment fear, weak proof and poor follow-up are the friction points. This section sets that context before the feature grid goes deeper.
Why Choose Swap?
Swap brings payment protection, account verification and cleaner communication into one marketplace flow so peer-to-peer selling feels more controlled from start to finish.
Secure Escrow Payments
Your money is held safely until you confirm the item is as described. No more "send money first" scams.
Verified Identities
Every seller undergoes BVN verification and biometric checks. Know exactly who you are dealing with.
Trust Score System
Check seller ratings and transaction history before buying. Build your reputation with every successful trade.
In-App Messaging
Negotiate and ask questions directly in the app. All conversations are recorded for dispute protection.
More Than Gadgets
List phones, furniture, fashion, appliances and other everyday items in one trusted marketplace flow.
72-Hour Protection
Inspect your purchase for 72 hours. Not satisfied? Open a dispute and get your money back.
Escrow
Funds stay protected before release
72 hrs
Inspection window after delivery
Proof
Chat and order records stay together
Status
Live order visibility for both sides
How Swap Works
Buying and selling second-hand items has never been safer or easier. Follow these simple steps to complete your transaction.
Find Your Item
Browse thousands of verified listings. Filter by price, location, condition, and seller trust score.
Chat with Seller
Ask questions and negotiate price using our secure in-app messaging. No sharing personal contacts.
Pay Securely
Pay with card, bank transfer, or USSD. Your money is held safely in escrow until you confirm receipt.
Receive & Inspect
Seller ships the item. You have 72 hours to inspect and confirm it matches the description.
Release Payment
Happy with your purchase? Confirm receipt and the seller gets paid instantly. Rate your experience!
Multi-Layer Security for Peace of Mind
We have built the most comprehensive trust and safety system for P2P transactions in Nigeria. Every layer adds another level of protection for buyers and sellers.
BVN Verification
Every seller verifies their Bank Verification Number (BVN) and identity with biometric liveness checks.
Transparent Profiles
View complete seller history, ratings, and trust score before making a purchase decision.
Item Checks & Verification
For supported categories, Swap can surface extra item-check workflows such as electronics verification or inspection support where available.
Community Reviews
Read honest reviews from previous buyers. Rate your own transactions to help the community.
Dispute Resolution
Our team mediates disputes fairly. Evidence-based decisions ensure justice for both parties.
Fraud Detection
AI-powered systems detect suspicious listings and behavior patterns to prevent scams.
Buyers Use Swap Free. Sellers Pay Only When They Sell.
Swap is free for buyers. Sellers are charged a commission percentage only on successful sales, so there is no monthly fee to start listing items.
Buyers
For people buying, comparing and paying safely
- Browse and compare listings
- Chat with sellers in-app
- Pay through protected escrow
- Track orders and delivery progress
- Raise issues if something goes wrong
Sellers
For users listing items and closing protected sales
- Everything buyers get
- List items for sale
- No monthly subscription
- Escrow-backed order flow
- Buyer and seller order updates
- Commission applies only when an item sells
Business Partner
For operators, resellers and ecosystem partners
- Everything in Trusted Trader
- Inspection or partner workflows
- Dedicated commercial conversations
- Higher-volume coordination
- Operational support planning
- Custom integration discovery
Exact commission percentages, limits and payout rules should be confirmed in the live product before launch.
Built for the moments where peer-to-peer sales usually break down
Instead of inflated ratings or invented quotes, this section focuses on the practical situations Swap is meant to handle better.
When a buyer wants time to inspect
Escrow slows the risky part of the deal down. Funds are protected while the item is delivered and checked before release.
When a seller needs proof the buyer is serious
Order creation, payment state and chat all sit in one flow, which makes the transaction feel more structured than informal messaging.
When support needs evidence to review an issue
Recorded communication, visible status changes and transaction references make disputes easier to understand and escalate.
When repeat traders want faster confidence
Verification signals, trust cues and cleaner order visibility reduce the back-and-forth that usually slows down open-market deals.
Escrow
Payment does not move blindly
Checks
Identity and trust cues are visible
Chat
Deal context stays attached to the order
Path
Disputes have a clearer review trail
Frequently Asked Questions
Everything you need to know about Swap.
When you buy an item, your payment is held in escrow while the seller fulfills the order. You get time to inspect the item before funds are released. If there is a problem, support can review the transaction trail and dispute evidence.
Still have questions?
Contact our support teamDownload Swap and keep every deal in one place
From first chat to funded escrow to final order confirmation, Swap gives buyers and sellers a cleaner mobile workflow than scattered DMs and risky bank transfers.
Swap is currently built for the mobile app experience on iOS and Android, not for browser-based web sign-in.
Swap mobile app
A quick look at the real product experience
